ORIGINAL SHERMAN COOKERS (OSC) WARRANTY
OSC warrants, to the original purchaser, that all components are free of defects in materials and workmanship for as long as you own your Original Sherman Cooker. If you discover a defect, please follow the Warranty Claim instructions below. OSC will promptly review your claim and, at the discretion of OSC, repair or replace the defective item at no charge to you.
Please contact us and provide the following information:
- Owner name, mailing address, email address and telephone number
- A photograph of defective component
- A brief description of the defect
Original Sherman Cookers
110 Industrial Drive
Holden, MA 01562
Weekdays between 8:00AM - 4:00PM EST
This warranty does not cover physical abuse, products that have been modified in any way, or cosmetic issues. Cosmetic issues typically do not negatively affect product performance and may add character over time.
Proper care and use of your Original Sherman Cooker will ensure years of trouble-free enjoyment and great satisfaction.
IMPORTANT: BEFORE USE, be sure to read the Original Sherman Cooker Set-Up Instructions and How to Use and Care for your Original Sherman Cooker.
It is the Owner’s responsibility to ensure that all persons using this product understand how to use it properly and safely.